Unauthorised Charge

Hello Wendy.
Thank you for contacting AVG Community Support.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I was charged $71.99 on my Credit Card. Please contact me asap.

Hello Wendy.
Thank you for contacting AVG Community Support.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Thank you for writing us back, Wendy.
We have checked the case and have not received any reply from your side to the email. If you have any issues sending the reply over let me provide a link to reach to concern team and provide the case number they will help you further.
Here is the link: https://support.avg.com/support_sales?l=en
Thank you.

I replied to your email but it came back. I replied with 'reply' on my end which shows the Case Number 16904212.