Unauthorised debit

Hello Roy.
I am really sorry to know this. You can raise the refund request here by clicking on the following link: https://support.avg.com/support_sales?l=en_USPlease get in touch with the sales deaprtment through the same link to check how this happened. 
Please get back to us should you need any further assistance. Thank you.

Hello Roy.
I am really sorry to know this. You can raise the refund request here by clicking on the following link: https://support.avg.com/support_sales?l=en_USPlease get in touch with the sales deaprtment through the same link to check how this happened. 
Please get back to us should you need any further assistance. Thank you.

I received an email on 29/9/15 stating that a payment of £49.99 was taken from my credir card on 28/9/15. I have only ever used the free antivirus download. I did not authorise this payment, and would like it refunded