Unauthorised debiting!

I am utterly STUNNED to see that my credit card has been debited 3 times during April 2024!!!  
1.  11th April 2024 … R629
2.  23rd April 2024      R499
3.  29th April 2024      R396.

I have no recollection at signing any contract with you people!  Kindly give me an explanation within 24 hours!!  Also please refund the money which you have ''stolen'' from me!!  Just a bunch of absolute sharks!!

Hello Susan,
Thank you for contacting AVG Community Support.
We understand that you wish to get refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

Hello Susan,
Thank you for contacting AVG Community Support.
We understand that you wish to get refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.