Unauthorised deduction from my account

AVG Subscription
3

Hello Stephen,
We are glad to clarify the charges for you.
You purchased AVG Secure VPN Multi-device on Nov 17, 2019 at the costs of GBP 29.88.
Another charge in the amount GBP 28.12 was debited for the purchase of AVG Internet Security Multi-device on the same day. It looks like you've inadvertently purhcased this subscription.
Let us know how would you like us to proceed with this charge.

1

I ordered VPN, and you have taken another amount for 12 month subscription to AVG which I did not ask for.

2

Hello Stephen,
We are glad to clarify the charges for you.
You purchased AVG Secure VPN Multi-device on Nov 17, 2019 at the costs of GBP 29.88.
Another charge in the amount GBP 28.12 was debited for the purchase of AVG Internet Security Multi-device on the same day. It looks like you've inadvertently purhcased this subscription.
Let us know how would you like us to proceed with this charge.