Unauthorised Pay Pal subscription

Hello Joanne,
We regret for the inconvenience. We have sent you an email instruction to your registered email address.Please try to provide necessary information to loacte your accouunt and assist further. Thank you.

Hi, there is an anauthorised payment to AVG on my PayPal, as suggested on this page, I have tried to log into my account using my email address… I've asked for a new password to be emailed to me, but this is the second time it hasnt been sent, so that I can reset my password and cancel my subscription.  Help!!

Hello Joanne,
We regret for the inconvenience. We have sent you an email instruction to your registered email address.Please try to provide necessary information to loacte your accouunt and assist further. Thank you.