Unauthorised payment drawn from my paypal for avg ultimate

Hello Joke,

I will help you with the necessary information on this charge.

You have been charged for the automatic renewal of AVG Ultimate

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

Please let us know the reason for the cancellation of this charge.

i never authorized or subscribed to avg ultimate.
yet it took money from my paypal,now ive already settled it with paypal.
and they are sending my money back to me. 
now id like for avg to scratch this from my account billing history since i dont even use or need or authorized this.

Hello Joke,

I will help you with the necessary information on this charge.

You have been charged for the automatic renewal of AVG Ultimate

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

Please let us know the reason for the cancellation of this charge.

Hi again, Joke. 

We see that you have subscribed to trial version on 2018-04-10 and it got renewed automatically. We never charge our customers without their permission. 

We have submitted the refund request on behalf of you. Our refund team will initiate it and get  back to you via email. Please check your email regularly to know the status of refund request. Your patience is much appreciated. 
i remember using a free trial (talking about years ago) , tho i never agreed on a paid plan. 
the day paypal notified me of this transaction is when i noticed what u guys did. (canceled asap)
i was pretty sure your mails were physhing mails, since i dont use avg on my machine what so ever.
reason for cancelation: i dont use AVG. 
like i said i never authorised or subscribed to it.