Unauthorised payment from credit card

AVG Subscription
3

Hello Lloyd,

I understand the inconvenience.
I couldn't find an active subscription on your *****@outlook.com account.
Hence, sent an email for you to provide few details in-order to locate the account associated with AVG.
If my email is not found in inbox do check in spam and junk folders.

1

On 30 April 2018 my credit card was debited NZ98.88 without my authorisation.

Please explain.

2

Hello Lloyd,

I understand the inconvenience.
I couldn't find an active subscription on your *****@outlook.com account.
Hence, sent an email for you to provide few details in-order to locate the account associated with AVG.
If my email is not found in inbox do check in spam and junk folders.