Hello,
I have received an invoice from yourselves for £46.99 for a product I never consciously subscribed to. this is a disgusting way to do business and I want any subscriptions I have with you cancelled and any payments you have taken refunded.
By the way, in order to send this note I had to create an account - which seems crazy when it's for something I never ordered. However having now created the account and checked SUBSCRIPTIONS and PAYMENTS I see nothing there. So what's going on?
Bottom line I want whatever subscriptions and payments I have with you cancelled and refunded immediately.
Hello Thomas.
We can assure that we have not processed any unauthorized charge on your account.
We'd be glad to clarify this.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.
Hello Thomas.
We can assure that we have not processed any unauthorized charge on your account.
We'd be glad to clarify this.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.