Unauthorised payment taken

Hello Tim,
We've replied to your original post.
Please check your previous post and reply to us, so that we shall keep the entire conversation under single post.
Also make a note of ticket number 13382274 for further reference.
Thanks in advance!

I have recently received my bank statement and it shows that DRI*AVG technologies have removed or billed me money for a product I don’t have or use, this product was cancelled back in 2019 and the account seemingly closed but it now seems that I’m being charged 
can someone give me some information

27/05/2021CARD PAYMENT TO DRI*AVG TECHNOLOGIES,74.99 GBP, RATE 1.00/GBP ON 25-05-2021 £74.99
 

Hello Tim,
We've replied to your original post.
Please check your previous post and reply to us, so that we shall keep the entire conversation under single post.
Also make a note of ticket number 13382274 for further reference.
Thanks in advance!