Hi Tony,
I will help you with the necessary information.
The recent charge is for the renewal of AVG Internet Security - Unlimited. This order was placed because you agreed to automatic extensions when you signed up your trial product.
We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
If you still wish to have a refund, let us know your confirmation to proceed further.
On 5th November £49.99 was taken from my bank account and this was not authorised by me. I've always used AVG free and I don't wish to pay for it so I would appreciate a refund asap.
Going by the comments on here I'm not the only one this has happened to.
Hi Tony,
I will help you with the necessary information.
The recent charge is for the renewal of AVG Internet Security - Unlimited. This order was placed because you agreed to automatic extensions when you signed up your trial product.
We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
If you still wish to have a refund, let us know your confirmation to proceed further.