Unauthorised payment through paypal

AVG Subscription
3

Hello Livia,

We acknowledge your refund request.
You have been charged AUD109.99 for the renewal of AVG PC TuneUp 1 computer (2 years) license registered under *****@bigpond.com account.
We have sent an email for you to provide the exact email address associated with this charge, so we can verify and proceed further.
Instead of getting refund, we can provide 6 months extension for the license and help you with the activation.
Let us know whether you would like to opt this or still go for refund.

2

Hello Livia,

We acknowledge your refund request.
You have been charged AUD109.99 for the renewal of AVG PC TuneUp 1 computer (2 years) license registered under *****@bigpond.com account.
We have sent an email for you to provide the exact email address associated with this charge, so we can verify and proceed further.
Instead of getting refund, we can provide 6 months extension for the license and help you with the activation.
Let us know whether you would like to opt this or still go for refund.

1

My paypal  account has an unauthorised payment of $109.99 to eCommerce CY Limited. (Invoice number removed), on the 26th October 2018.

I did not authorise this and would like a refund please. I don’t even know what e commerce… is supposed to be.

regards
livia turak