Michael,
You have been charged for renewal of AVG Internet Security. When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.
We have escalated your refund request to our concern team, they will initiate it and get back to you via email. Check your email regularly to know the status of refund request.
A payment as been taken out of my bank by AVG which I have not authorised, I do not use AVG ,
why has this happened, this payment must be returned to my bank
Michael,
You have been charged for renewal of AVG Internet Security. When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.
We have escalated your refund request to our concern team, they will initiate it and get back to you via email. Check your email regularly to know the status of refund request.