Unauthorised payment

AVG Subscription
3

Hi Irene,

We will check that for you.
Since we are not able to locate the charge under the email you used to contact here.
I have sent an email asking more details.
Please check your inbox/spam for the email.

1

Good day 
I have just been billed out of the blue by avg. I haven't used avg in years. How on earth does this happen??! Please explain and reverse the payment immediately!

2

Hi Irene,

We will check that for you.
Since we are not able to locate the charge under the email you used to contact here.
I have sent an email asking more details.
Please check your inbox/spam for the email.