Unauthorised Payments from bank

AVG Subscription
3

Hi Colin,

We're glad to look into this & clarify.
However, upon checking your account, we're unable to find any recent charges under your account. It might be under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

How do AVG manage to take payments from my bank account by using an old cancelled debit card

2

Hi Colin,

We're glad to look into this & clarify.
However, upon checking your account, we're unable to find any recent charges under your account. It might be under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.