Unauthorised renewal

Hi Roger,

We acknowledge your refund request.

Also, we do not advise users to post subscription details in public forum.

I have sent an email confirmation. Please check your inbox/spam for the email and respond to it for further assistance.

Hi Roger,

We acknowledge your refund request.

Also, we do not advise users to post subscription details in public forum.

I have sent an email confirmation. Please check your inbox/spam for the email and respond to it for further assistance.

I have had a subscription renewal for a product, I have never used or wanted to use ! This renewal was unauthorised and when I rang the number for help, I was just messed about and pretended they couldnt hear me, at DigitalRiver! I had the phone on speaker and it was quite evident they could hear me as my voice echoed in the distance! I WOULD LIKE A REFUND AND ATTACH DETAILS OF MY INVOICE AND UNAUTHORISED TRANSACTION! CAN U PLEASE CONFIRM RECIPT OF THIS E_MAIL AND TELL WHEN I WILL BE RE-IMBURSED/REFUNDED? Thanks

https://drh.img.digitalriver.com/DRHM/Storefront/Site/avgstore/cm/images/av/avg/web/2017/logo-avg.png

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Thank you. This is your invoice.
InvoicePrint
Order Date: 08/02/2020
Order Number: [order number removed]
Merchant of Record:Digital River Ireland Ltd.
Unit 153, Shannon Free Zone West
Shannon, Co. Clare, IRELAND
Billing Address:Roger Bannister
.
. S3 7TT
United Kingdom
QtyProduct NameEx-Tax PriceTax %Price
1AVG TuneUp (Multi-Device)£37.4920%£44.99
Sub-Total£37.49
Tax£7.50
Total£44.99
GCINIE6426071CGB2020000000244725Download VAT Invoice