Unauthorised transactions from my PayPal account

Hi David,

Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you. 
Upon checking our records, we  see that our colleague has sent you an email dated Sep 4th, asking for the order info to locate the charges.
Please find it in your inbox/spam & reply to that email to proceed further.
Thank you in advance!

Hi
I have checked my spam and inbox and on the 4th there was only 1 email and it was the same as your above message saying reply to the next email from us. I have checked everywhere in my emails and cannot find the email to respond to. Could you please resend so that I can see if it comes through?

Hi
I have checked my spam and inbox and on the 4th there was only 1 email and it was the same as your above message saying reply to the next email from us. I have checked everywhere in my emails and cannot find the email to respond to. Could you please resend so that I can see if it comes through?

Hi 
I have had a number of transactions with my PayPal account that have not been authorised by myself, and they have been made to AVG Technologies. I am very annoyed that you can’t just email support to handle the situation which makes me very sceptical about AVG as a whole. I have attachments that I can’t attach to this ask a question crap.
This is the second time I’ve posted on here, not much happened the first time.

I would appreciate it if someone could respond ASAP as I am seeking legal advice.

Regards 
David Hennessy 

Sure, David. We've resent the email. Please find it in your inbox/spam & revert to us via it to proceed further.

Hi David,

Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you. 
Upon checking our records, we  see that our colleague has sent you an email dated Sep 4th, asking for the order info to locate the charges.
Please find it in your inbox/spam & reply to that email to proceed further.
Thank you in advance!