Unauthorize payment

Hello Gordon,
Thank you for contacting AVG.
We are sorry to hear this. We'll certainly check and help you out.
We have replied to your other post. Please check and keep up the conversation there to avoid confusion.
Thank you for understanding.

Hello 
£62.99 has been withdrawn from my Mastercard account which I didn't authorize So, why am I being charged ? I want a refund of said charges. I only use the free ones you offer.

Regards
Gordon Blevins

Hello Gordon,
Thank you for contacting AVG.
We are sorry to hear this. We'll certainly check and help you out.
We have replied to your other post. Please check and keep up the conversation there to avoid confusion.
Thank you for understanding.