Unauthorized billing to my credit card

Hello, Carol.
We have forwarded your refund request to the concerned team. They will get back to you via email with further information at the earliest. Appreciate your patience meanwhile.

My credit card was billed recently and I did not authorize this payment.  Please give me credit for the amount of the billing immediately .  My computer is not in working order ....don't need protection.
carol deHaven

Hello, Carol.
We have forwarded your refund request to the concerned team. They will get back to you via email with further information at the earliest. Appreciate your patience meanwhile.