Hello Sergio,
I understand the inconvenience. I see that you have been charged automatically for AVG Ultimate, since you have agreed to subscribe for auto renewal at the time of initial purchase of the product on 2016-12-23. We had sent you a notification email regarding the Auto renewal 45 days prior to the date of renewal.
I have processed the refund for AVG Ultimate (EUR 62.29) and you will receive the money within 7 busniess days.
Sergio Bertoni
Unauthorized billing to my paypal account
I have a charge of € 75,99 December 8 shown as AVG eCommerce Cy Ltd. and I don't believe I authorized this or at least I should not be charged because I will not use AVG anymore. How do I get this situation solved and get my money back?
DIC 08 2017
AVG eCommerce CY Limited
Pagamento preautorizzato
Caricamento dettagli transazione:
AVG eCommerce CY Limited
Pagamento preautorizzato
- negativo 75,99 EUR
Pagato con Saldo PayPal
Gestisci pagamenti di AVG eCommerce CY Limited
Codice transazione
5J3840517M603281G
Dati del venditore
AVG eCommerce CY Limited
+44 018552616192
http://www.avg.com
Global.PayPal@avg.com
N° ordine commerciante.
703-2383855
Dettagli acquisto
Importo oggetto75,99 EUR
Totale75,99 EUR
Hello Sergio,
I understand the inconvenience. I see that you have been charged automatically for AVG Ultimate, since you have agreed to subscribe for auto renewal at the time of initial purchase of the product on 2016-12-23. We had sent you a notification email regarding the Auto renewal 45 days prior to the date of renewal.
I have processed the refund for AVG Ultimate (EUR 62.29) and you will receive the money within 7 busniess days.