Unauthorized billing

Hello Jan,
We are here to help. I have sent you an email, please reply to my email with the information requested and we’ll do our best to assist you.
Regards,
Alok.

Can you please cancel unauthorized billing of my card, MO/TO transakce(09.07.2018)XXXX-XXXX-XXXX-XXXX/JAN TYLDRI*AVG Technol-IRL-Shannon, Co.2.091,00 CZK.
My account shows no subscriptions, how could this happen?
Jan Tyl

I haven't received an email.

Hello Jan,
We are here to help. I have sent you an email, please reply to my email with the information requested and we’ll do our best to assist you.
Regards,
Alok.

Hello A M,
I sent an email to the Jan email address, which is why you had not received it. May I know how we can help you today with AVG?
Regards,
Alok.