Unauthorized billing

AVG Subscription
4

Hello Andrea,
We regret for the inconvenience caused. Upon checking with your account, we haven't found any active AVG Products is registered. We would like to know whether you have any other email address you have registered with AVG? Since you have mentioned that your amount is debited by AVG recently we would like to contact our sales department regarding billing and payment issues. https://support.avg.com/support_contact_form?l=en_US
Feel free to contact us for further assistance.
Thank you.

1

I have been charged for a service or product I did not asked. This charge was unauthorized. 
I am very concerned about how this happened?? Is AVG hacking accounts???
I can't find an e-mail where to send my claim.

Andrea Salas

3

Hello Andrea,
We regret for the inconvenience caused. Upon checking with your account, we haven't found any active AVG Products is registered. We would like to know whether you have any other email address you have registered with AVG? Since you have mentioned that your amount is debited by AVG recently we would like to contact our sales department regarding billing and payment issues. https://support.avg.com/support_contact_form?l=en_US
Feel free to contact us for further assistance.
Thank you.

2

Hello Andrea,
We can understand your concern. We would like you to contact our sales department regarding billing and payment issues. Click on the following link to contact our sales department: https://support.avg.com/support_contact_form?l=en_US . As this community deals with the technical queries regarding AVG Windows products. Feel free to contact us for further assistance.Thank you.