Hello Viviana,
We acknowledge your refund request, but couldn't find an active subscription under your *****@gmail.com account.
Hence, an email has been sent for you to provide the possible email address that you would have used which will help us to locate the account associated with recent charge.
If the email is not found in inbox do check in spam and junk folders.
Thank you.
I was charged $44.99 randomly without consent and then I went to try to get a refund but it said I needed a product number and to find it would be to go through your order history so I did and I have proof that I. Have never even ordered anything from avg and I’m getting billed without consent !
Hello Viviana,
We acknowledge your refund request, but couldn't find an active subscription under your *****@gmail.com account.
Hence, an email has been sent for you to provide the possible email address that you would have used which will help us to locate the account associated with recent charge.
If the email is not found in inbox do check in spam and junk folders.
Thank you.