Hello Arsan,
We acknowledge your refund request.
You were charged because of the auto renewal.
Our system did send a prior email notification about this process and the charge that is going to be taken.
Anyway, the refund was initiated for your order and we've sent an email confirmation for the same.
The refund will be returned to the payment method used to make your purchase within 7 business days.
I just received a notification from my credit card company that my card was charged Rp199.000,- by DRI*AVG Technologies on 20 April 2021.
I registered AVG Internet Security 60 Days Trial on March 4, 2021 and it said at any time I can cancel the payment before the 60 day trial ends. I though I still have time to cancel until the 4th of May. But it turns out that it's been billed today, which is 2 weeks ahead. What a confusing initial promotion from avg!
I just want my money back.
Hello Arsan,
We acknowledge your refund request.
You were charged because of the auto renewal.
Our system did send a prior email notification about this process and the charge that is going to be taken.
Anyway, the refund was initiated for your order and we've sent an email confirmation for the same.
The refund will be returned to the payment method used to make your purchase within 7 business days.