Unauthorized Charge by DRI*AVG Technologies

AVG Subscription
3

Hello Ricardo,

We request you not to share the email address or any sensitive data on a public forum.
You have been charged $52.49 for the AVG TuneUp - Unlimited Devices (1 Year) subscription.
Since auto renewal service enabled for its 60 day trial, this charge was debited automatically.
An email notification was sent prior to the registered email address explaining the process of auto renewal and the charge that is going to be debited.
The refund for this charge was already initiated from the ticket that you have submitted through our online form.
You will get the refund amount credited within 7 business days.
Feel free to contact us if you need further help.

1

Hi AVG team,

      I think it is one of the common issues of AVG is charging a person without their Authorization. I have checked my previous transaction from my Bank and found out that I was charged $52.49 by DRI*AVG Technologies on 02/July/19.I am absolutely sure that I did not purchase. Can you please give help for a refund? My purchase email is: wellmesina@yahoo.com

2

Hello Ricardo,

We request you not to share the email address or any sensitive data on a public forum.
You have been charged $52.49 for the AVG TuneUp - Unlimited Devices (1 Year) subscription.
Since auto renewal service enabled for its 60 day trial, this charge was debited automatically.
An email notification was sent prior to the registered email address explaining the process of auto renewal and the charge that is going to be debited.
The refund for this charge was already initiated from the ticket that you have submitted through our online form.
You will get the refund amount credited within 7 business days.
Feel free to contact us if you need further help.