HI Aaron,
We acknowledge your refund request.
Upon checking your account, we're unable to find any subscriptions.
We've sent you an email requesting few info to locate the order. Please revert to us through email along the info.
I was charged SGD20 by DRI SHANNON IRL on 11 March 2019, which was not authorised at all, and I was not aware of having made this payment.
I don’t have purchased history of AVG product from my Apple account, why I was charged for subscription or kind of auto-renewal? Can you refund this payment to me?
Avg better put it back in my bank
Hello Tony,
I will help you with the necessary information on this charge.
You have been charged for the automatic renewal of trial subscription of AVG.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Do you wish to get refund for this order?
HI Aaron,
We acknowledge your refund request.
Upon checking your account, we're unable to find any subscriptions.
We've sent you an email requesting few info to locate the order. Please revert to us through email along the info.