Hello Nelson,
We acknowledge your refund request.
We see that the refund was already initiated for your order and sent the email confirmation for the same.
You were charged because of the auto-renewal.
Our system did send a prior email notification on 06/05/2021 about this process and the charge that is going to be taken.
The refund will be returned to the payment method used to make your purchase within 7 business days.
Thank you.
I dont always use the pc, especially online, but the subscription has been renewed, without let me choiche to accept or not. So i ask to canceled as soon as possible and I want my money refunded.
Hello Nelson,
We acknowledge your refund request.
We see that the refund was already initiated for your order and sent the email confirmation for the same.
You were charged because of the auto-renewal.
Our system did send a prior email notification on 06/05/2021 about this process and the charge that is going to be taken.
The refund will be returned to the payment method used to make your purchase within 7 business days.
Thank you.