Unauthorized charge

Hello Pam,

We apologize for the inconvenience caused.
We are unable to find the charges of $54.99 with the mentioned email address.
To locate the subscription, please mention the valid email address registered with AVG.
Thank you.

I just received an email saying I renewed an AVG product, although I have no idea which one as it doesn't say.
I cannot find anywhere where I have authorized this payment and am requesting a refund please.
it was for $54.99

Hello Pam,

We apologize for the inconvenience caused.
We are unable to find the charges of $54.99 with the mentioned email address.
To locate the subscription, please mention the valid email address registered with AVG.
Thank you.