Unauthorized charge

Hi I never authorized any form of subscription and not only was I charged $59.99 but it also put me in a negative bank balance which now costed me another $35 this is extremely wrong. what can be done to help fix this issue since I never bought this product. thank you.

Hi Christopher,

We're sorry to know that. However, upon checking your account, we see that the trial subscription of AVG TuneUp has been renewed, as it was enrolled to automatic renewal.
We do send pre-billing notification prior 10 days of trial's expiry (which has been sent to you on 5/28/19)
Also, the charge was $53.30. Please let us know if you'd like to cancel this order & get refunded.

Hi Christopher,

We're sorry to know that. However, upon checking your account, we see that the trial subscription of AVG TuneUp has been renewed, as it was enrolled to automatic renewal.
We do send pre-billing notification prior 10 days of trial's expiry (which has been sent to you on 5/28/19)
Also, the charge was $53.30. Please let us know if you'd like to cancel this order & get refunded.