Unauthorized charge

David Small <dismaldave1@gmail.com> Oct 29, 2018, 10:56 AMReply
to noreply
Thank you for your quick response. There is nothing I can find giving an order number or invoice details only my bank statement
visa Scotiabank card number is displayed under the name ….DRI*AVG Technologies ….
last 4 numbers of visa are 3015

Hi David,

We will certainly check this for you.

We are unable to find any AVG subscriptions with this email account.

Please provide us the order number for the purchase or the invoice details to locate the charge and to help you further.

why was I charged on October 25th $45.99? I did not authorize this

Hi David,

We will certainly check this for you.

We are unable to find any AVG subscriptions with this email account.

Please provide us the order number for the purchase or the invoice details to locate the charge and to help you further.

David, we have sent an email to collect more detail in-order to locate your account associated with the recent charge.
Once we get all those information, will proceed further on this matter.
Thank you.

David Small <dismaldave1@gmail.com> Oct 29, 2018, 10:56 AMReply
to noreply
Thank you for your quick response. There is nothing I can find giving an order number or invoice details only my bank statement
visa Scotiabank card number is displayed under the name ….DRI*AVG Technologies ….
last 4 numbers of visa are 3015