Unauthorized charges

AVG Subscription
4

Hi Mary,

We will certainly check this for you.

Unfortunately we couldn't find this charge on your account.

Please share us the screenshot of the bank statement showing the charge from AVG to check and assist you further.

1
09 Sep 1811 Sep 18DRI AVG TECHNOLOGIES
GBP49.99 -
09 Sep 1811 Sep 18DRI AVG TECHNOLOGIES
GBP34.99 -
I have no Idea why this money was charged to my credit card. or for what if any product or service
I
3

Hi Mary,

We will certainly check this for you.

Unfortunately we couldn't find this charge on your account.

Please share us the screenshot of the bank statement showing the charge from AVG to check and assist you further.

2

Alright, thank you for sharing us the screenshot.

I have sent an email for you to provide us few additional information to locate this order and to help you further.

Please revert to that email with the necessary information to help you in resolving this issue.