Unauthorized charges

I was billed 49.99 for a service from dri technologies this product is not in my  subscriptions and I never authorized any such payment and am getting very frustrated in tryngt to resolve this issue

Hello Molli,
My apologies for any inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.

Hello Molli,
My apologies for any inconvenience caused. I have sent you an email, please reply to my email with the requested information to assist you further.
Best regards,
Alok.