Unauthorized Charges

Hi Alex,

We're glad to look into this & help you.
However, upon checking our records, we see that you've already raised a refund request & the concerned team has requested few info via email, as we're unable to locate the charge.
We'd suggest you to provide the requested info, while replying to the email that was sent to you.
This will help us to locate the charge & help you further.

About 8 months ago I cancelled all my subscriptions with AVG, to which they acknowledged via email response, and found DRI/AVG had billed my credit card $97.82 early January 2021.  I can't get anyone at AVG or DRI to help correct this.  Does anyone else have any billing/account history with them?

Hi Alex,

We're glad to look into this & help you.
However, upon checking our records, we see that you've already raised a refund request & the concerned team has requested few info via email, as we're unable to locate the charge.
We'd suggest you to provide the requested info, while replying to the email that was sent to you.
This will help us to locate the charge & help you further.