Unauthorized debit to my account on September 9, 2019

AVG Protection
3

Hi Kirk,

We acknowledge your refund request & we're glad to clarify this for you.
Upon checking your account, we're unable to locate the mentioned charge.  
As it isn't recommended to share the account/order details over this post, we've sent you an email requesting few info.
Please revert to us via email with those info to locate the charges.

1

I was charged a debit to my account on the above date, and it was not authorized?  By reading the community information, I am not the only one who has had this issue.  I would like to have an answer and a refund of this debit.

2

Hi Kirk,

We acknowledge your refund request & we're glad to clarify this for you.
Upon checking your account, we're unable to locate the mentioned charge.  
As it isn't recommended to share the account/order details over this post, we've sent you an email requesting few info.
Please revert to us via email with those info to locate the charges.