Unauthorized Debit

It has been over 10 days (One of four times) sence YOU told me that I would receive a refund. I am still waiting for you and AVG to do the right thing. I do not understand why you keep telling me this issue will be taken (Refund) without action…

Joel, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000g7v8QAA).
AVG Guru

I have saved all of your correspondence stating  your agreeing the debit to my account was / is fraudulent and that i would receive a credit long past now. CREDIT MY ACCOUNT TODAY

Joel, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000g7v8QAA).
AVG Guru

The confirmation of charge credited to your account will be good.

Joel, 
Refund for your order has been initiated by our senior team. You can expect to see the funds returned within 5-7 business days. Please check your account statement and confirm it.

In giving me the promisd refund what information (if any) do you need as I now have the sme account but a new card???

It has been over 10 days (One of four times) sence YOU told me that I would receive a refund. I am still waiting for you and AVG to do the right thing. I do not understand why you keep telling me this issue will be taken (Refund) without action…