Karthikeyan (Customer Support) replied to your question at 7:25 PM on 8/16/2018.
Original question:
I have saved all of your correspondence stating your agreeing the debit to my account was / is fraudulent and that i would receive a credit long past now. CREDIT MY ACCOUNT TODAY
Reply:
Joel, I have escalated your case to the senior team.
They will make sure you receive refund as early as possible.
On Thu, Aug 16, 2018 at 12:25 PM, AVG Support Community <noreply@help.avg.com> wrote:
Karthikeyan (Customer Support) replied to your question at 7:25 PM on 8/16/2018.Name: Joel Sheets
Ref: Many times AVG has said I would receive a credit
1) As you have said I did not authorize the debit my account
2) To date I have zero accuse to AVG, nor any protection, even though AVG has fraudulently debited my account.
3) AVG has told me via email that I would receive a credit MANY times in seven to ten business days a month ago.
Ounce again, please do the right thing toady, which you have said you would do - TODAY -