Unauthorized debit

Hi Amy,

We're glad to help you with this.
Upon checking our records, we seet that you've already raised a refund request from AVG account & the process has been already initiated.
The refunded amount will be reflected in your account within 5-7 business days. Also, the automatic renewal on your account is already disabled.
Hence, there will be no future renewals. 
For further queries, feel free to write back to us.

I had inquired with AVG over a year ago and canceled. I had a withdraw from my account today!  I want my money back and to be removed from future billing. 

please respond asap. 



thank you!

 

Hi Amy,

We're glad to help you with this.
Upon checking our records, we seet that you've already raised a refund request from AVG account & the process has been already initiated.
The refunded amount will be reflected in your account within 5-7 business days. Also, the automatic renewal on your account is already disabled.
Hence, there will be no future renewals. 
For further queries, feel free to write back to us.