Unauthorized Debit

AVG HAS NOT DID WHAT THEY SAID THEY WOULD DO. REFUND A FRAUDULENT CHARGE IN THE AMOUNT $64.00 ALONG THEY HAVE SAID THAT I WOULD RECEIVE A CREDIT IN THE SAID AMOUNT. THEY HAVE LIED AND OR TELLING ME NOW THAT MY CASE IS UNDER REVIEW. 
PREVIOUSLY THEY HAVE TOLD ME THAT I WOULD RECEIVE A CREDIT IN SEVEN TO TEN DAYS. I AM NOW IN WEEK FOUR. ONE MOUTH WAITING FOR THEM TO DO WHAT THEY SAID THEY WOULD DO…

Joel, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000g7vDQAQ).
AVG Guru