Unauthorized debit

Hi Donato,

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us

You have charged my credit card two time at same date. Your charge is unacceptable, I d'int renove my subscription to your service

You have charged my credit card addebit € 69,99 two time  at 13/01/2021 not autorized. I ask you cancel this charge.

Hi Donato,

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us

Let us attempt to clarify this for you, Donato.
Upon checking your account, we're unable to locate the charge on the mentioned date.
As it isn't recommended to share the order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.