Hi Hazel,
This isn't the experience we want you to have. Let us attempt to clarify this for you.
Upon checking your account, we see that AVG PC TuneUp has been renewed, as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification prior the subscription expires (which might have gone into your spam/junk folder).
Please let us know if you'd like to cancel the subscription & get refunded.
Unauthorizes payment was taken via PayPal today. I am not happy.
Hi Hazel,
This isn't the experience we want you to have. Let us attempt to clarify this for you.
Upon checking your account, we see that AVG PC TuneUp has been renewed, as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification prior the subscription expires (which might have gone into your spam/junk folder).
Please let us know if you'd like to cancel the subscription & get refunded.