Unauthorized payment

Hello Hector,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

Hello
I have seen that you have charged my bank account for "Dri-avg tec" with an approximate amount of $30. I have not authorized or made this payment, so I request an immediate refund of the money and block any other type of automatic payment, since I do not have any activated.
I'll look forward for your answer. Thank you.

Hello Hector,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.