Hello Cliff,
You have been charged EUR59.99 for the renewal of AVG Internet Security - Unlimited Devices whose first purchase (15th March 2018) had auto renewal service enabled.
An email notification was sent on 29th January 2019 to let you know about this process.
Do you confirm to get the refund for this charge?
Cliff,
Thank you for confirming. The email might have landed on your spam or junk folders.
We have initiated refund for this renewed product. Once we finish our internal refund procedure, the transaction will be processed by the payment operator.
You will receive additional confirmation in a separate e-mail. If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Hello Cliff,
You have been charged EUR59.99 for the renewal of AVG Internet Security - Unlimited Devices whose first purchase (15th March 2018) had auto renewal service enabled.
An email notification was sent on 29th January 2019 to let you know about this process.
Do you confirm to get the refund for this charge?
They took 60 euro from my credit card i 100% would not have clicked automatic renewal when purchasing and 100% did not receive an email 30 days prior to being billed. Had i known this is how this company (scammers) operate i would have never signed up avoid like the plague and don't give any credit card details.
Yes i would like a refund i never agreed to renewal and never received an email and if you look down all through all the comments everybody is saying the same thing no emails were sent.