Hi Stephen,
We regret the inconvenience caused. We'll certainly clarify the charge for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
Please explain why I have had a payment of £44.99 taken from my current account without permission. It was debited on 4th June. If I don't get an apology and a refund, I will have to report this as fraud.
We apologize for the inconvenience, Stephen.
We've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.