Unauthorized renewal

Hi Patrick,

We acknowledge your refund request.
Since we are unable to locate the charge under your account, we have sent an email asking more information.
Please check & revert to us for further assistance.

I want a refund of $59.99 AUD for a renewal I was not asked about nor did I request

Hi Patrick,

We acknowledge your refund request.
Since we are unable to locate the charge under your account, we have sent an email asking more information.
Please check & revert to us for further assistance.