Unauthorized surprise charges

Hello Isaac,

We are sorry to know this.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.

Why was I charged $160 when I did not have auto payment on? Can your company answer this? I want a FULL refund and I am not buying from your company a second time.

Hello Isaac,

We are sorry to know this.
We will check and help you with this issue.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.