Unblocking a website

AVG Protection
3

Hi James,

We apologize for the inconvenience.
We'd request you to temporarily disable the individual shields/components of your AVG Internet Security one by one & check which shield is causing the issue.
Refer to this article to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.

1

I am attempting to download filed from the Ohio State patrol, but when i click on the access link, the browser times out. We called the OSP and were told the firewall or anti-virus is blocking. I need help to gain access to this secure file

2

Hi James,

We apologize for the inconvenience.
We'd request you to temporarily disable the individual shields/components of your AVG Internet Security one by one & check which shield is causing the issue.
Refer to this article to temporarily disable the individual shields/components of your AVG Internet Security.
Keep us updated.