Hello Harrison,
Sorry for the inconvenience caused.
We do understand your concern.
These are caused by some malware programs getting installed on your PC without your knowledge while installing some other programs. AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to update your AVG program once and do a complete system scan. Also, we request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you dont uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.
Well, I have a problem. In short, in a momentary lapse of stupidity while perusing the internet, I seemed to have clicked on a popup for java while downloading the internet (again, momentary lapse) and seem to have acquired malware or a virus of some sort. Normally, this wouldn't be a problem, but the AVG scanning function (I have the paid version) can't seem to find it. Any ideas on what to do?
Hello Harrison,
Sorry for the inconvenience caused.
We do understand your concern.
These are caused by some malware programs getting installed on your PC without your knowledge while installing some other programs. AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to update your AVG program once and do a complete system scan. Also, we request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you dont uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.