Undue automatic payment presented to PayPal - PLEASE CANCEL AND REFUND!

AVG Protection
3

Hi Thierry,

We acknowledge your refund request.
Since we are not able to locate the charge under the provided email address.
We have sent an email asking more details to locate it.
Please check your inbox/spam for the email & revert to us for further queries.

1

Hi AVG,

I was charged 44,99 EUR on 15th November however I clearly remember I did not subscribe to any paid subscription from AVG.  PayPal account is (data removed). Please advise on how to refund. 

Regards,
Thierry Gorlia

2

Hi Thierry,

We acknowledge your refund request.
Since we are not able to locate the charge under the provided email address.
We have sent an email asking more details to locate it.
Please check your inbox/spam for the email & revert to us for further queries.