Undue charge by visa card

AVG Subscription
2

Hi, Geovanni.

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your transaction.
Please check and revert back to us.
We can assure you that we'd not processed any unauthorized payments from your card or account.
Thank you.

3

Hi, Geovanni.

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
We've sent an email requesting more details to locate your transaction.
Please check and revert back to us.
We can assure you that we'd not processed any unauthorized payments from your card or account.
Thank you.

1 
Dri * avg technologies, my Visa card has been debited without my authorizing any purchase, they have charged me S / 107.62, which comes out at the exchange rate ($ 27.42 US dollars). I require that amounts ($ 27.42 USD) on my Visa debit card be returned to me immediately. Also, I require that they delete my data from their databases, until I order a purchase.

I hope the reimbursement of these amounts in the shortest term.

Without other particular, G. Cardenas