Hello Tony,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, just for confirmation please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG 2016 Remover tool to remove all the traces of the AVG.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
For some unknown reason my purchased AVG stopped running about a week back, i have tried to install the latest version but get the unexpected error message with erro code Oxe0010058. I have removed all components using the AVG removal tool software, successfully apparently, but still have the same issue and error code,Looking help please.
Hello Tony,
We are sorry to know that the issue persists. Thank you so much for providing the screen-shot. We have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.