Unexpected Kernel Error Message

Hello Bryan. I am really sorry for the inconvenience caused. I request you to follow the steps in the thread (https://support.avg.com/answers?id=906b0000000D3aLAAS). If your issue still persist please do let us know. Thank you.

Hi Everyone

I have an error message which is crashing one account on my laptop "Unexpected kernel mode trap (avgwfpa.sys)" the laptop then shutsdown.

Has anyone seen this before and knows what I should do to clear the problem?  I have searched on the AVG site and can't see any relevant returns.

Thanks,

Hello Bryan. I am really sorry for the inconvenience caused. I request you to follow the steps in the thread (https://support.avg.com/answers?id=906b0000000D3aLAAS). If your issue still persist please do let us know. Thank you.